Privacy Policy

1. Scope

This Privacy Policy explains how 13Degrees LLC (“13Degrees,” “we,” “us,” or “our”) handles information in connection with this company website and messages sent to us through the Contact page. Individual 13Degrees products and their websites may provide additional privacy notices that apply to those products.

2. Information we collect

Information you choose to provide. If you contact us, we receive the information contained in your message, such as your name, email address, selected topic, message text, and any information you voluntarily include.

Contact form behavior. The Contact page prepares an email on your device. The form contents are not submitted to or stored by this website before your email application opens. If you send the email, your email provider transmits it to us under that provider’s practices.

Technical information. Our hosting and network providers may process limited technical data—such as IP address, browser or device type, request time, and security logs—to deliver, protect, and maintain the website. We do not use this company website to run targeted advertising or cross-site behavioral tracking.

Cookies and analytics. We do not intentionally place advertising cookies or operate our own analytics on this website. A browser, network, or hosting provider may use essential technologies needed to deliver or secure the service.

3. How we use information

We use information to respond to messages, provide product support, evaluate business inquiries, protect the website and our users, comply with law, maintain business records, and improve our products and services.

4. When information may be shared

We do not sell personal information. We may disclose limited information to service providers that help us host, secure, or operate our business; when required by law or a valid legal process; to protect rights, safety, and security; or as part of a merger, acquisition, financing, or sale of business assets. Service providers may use information only as permitted by their agreements and applicable law.

5. Retention

We keep contact and support correspondence only as long as reasonably necessary to respond, maintain appropriate business records, resolve disputes, enforce agreements, and meet legal obligations. Retention periods vary according to the nature of the communication.

6. Your privacy choices and rights

You may ask us to access, correct, or delete personal information you have provided to us. Depending on where you live and subject to applicable exceptions, you may have additional privacy rights. We may need to verify your request before acting on it. Because we do not sell personal information or use it for targeted advertising on this site, there is no sale or targeted-advertising opt-out required for our own website practices.

Send privacy requests to [email protected].

7. Children’s privacy

This company website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through it. If you believe a child has provided personal information, contact us so we can review and delete it where appropriate.

8. Security and email caution

We use reasonable administrative and technical measures appropriate to the information we handle. No internet transmission or storage method is completely secure. Please do not send passwords, payment-card information, Social Security numbers, health records, or other highly sensitive information through ordinary email.

9. Other websites and services

This site links to product websites, app stores, and other third-party services. Their privacy practices are governed by their own policies. We encourage you to review those policies before providing information.

10. Changes to this policy

We may update this policy as our website, products, or legal obligations change. The effective date above identifies the current version. Material changes will be posted on this page.

11. Contact us

13Degrees LLC
New Jersey, United States
[email protected]